"Where the Rubber Meets the Road" is a comprehensive and detailed document by Deloitte on the entire process of implementing a Shared Service Center in an HR organization.
The article includes detailed models supporting design decisions, project management considerations, service level tiers and more.
A very valuable document for anyone considering, managing or involved in an implementation of an Shared Service Center in an HR organization.
Read the article:
http://www.deloitte.com/dtt/cda/doc/content/us_consulting_hc_hrsharedservices_ihrim2006.pdf
Showing posts with label Shared Services. Show all posts
Showing posts with label Shared Services. Show all posts
Wednesday, August 29, 2007
Deloitte: HR Tranformation
An excellent white paper by Deloitte provides an overview of the trends in HR transformation over the last decade (1st Generation HR Transformation) and looking forward to the next years and new challenges (2nd Generation HR Transformation).
Excerpts:
First Generation HR Transformation delivered many structural and operational breakthroughs that can provide a foundation for helping to improve efficiency, service quality, consistency, and costs.
First Generation HR Transformation produced a delivery model for HR services that can serve as a strong foundation for Next Generation HR transformation.
Next Generation HR Transformation will be much more business focused — building the HR solutions and capabilities needed to help the company in its efforts to achieve its most critical goals.
In the end, HR’s contribution to the company will not be measured by its administrative efficiency, but by how well it enables the business strategy and optimises workforce performance. That’s what the Next Generation of HR Transformation is all about.
http://www.deloitte.com/dtt/cda/doc/content/us_consulting_hc_globalhrtransformation_whitepaper_020806.pdf
Excerpts:
First Generation HR Transformation delivered many structural and operational breakthroughs that can provide a foundation for helping to improve efficiency, service quality, consistency, and costs.
First Generation HR Transformation produced a delivery model for HR services that can serve as a strong foundation for Next Generation HR transformation.
Next Generation HR Transformation will be much more business focused — building the HR solutions and capabilities needed to help the company in its efforts to achieve its most critical goals.
In the end, HR’s contribution to the company will not be measured by its administrative efficiency, but by how well it enables the business strategy and optimises workforce performance. That’s what the Next Generation of HR Transformation is all about.
http://www.deloitte.com/dtt/cda/doc/content/us_consulting_hc_globalhrtransformation_whitepaper_020806.pdf
Monday, August 27, 2007
HR Shared Services - An Insightful Research Report
BusinessWeek Research Services has recently published an excellent report on the trends in HR Shared Services.:
New Era for HR Shared Services
Centralizing benefits, payroll and other human resources functions not only saves money and improves customer service, it also frees HR professionals to provide more strategic support.
http://mediakit.businessweek.com/pdf/research/HR-Shared-Services-2007.pdf
New Era for HR Shared Services
Centralizing benefits, payroll and other human resources functions not only saves money and improves customer service, it also frees HR professionals to provide more strategic support.
http://mediakit.businessweek.com/pdf/research/HR-Shared-Services-2007.pdf
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