The Accenture Human Capital Development Framework

Accenture's article titled "How to Boost Your Workforce Performance ROI" introduces a diagnostic tool that provides a link between human capital development practices and total shareholder return.

The Accenture Human Capital Development Framework is an analytical, measurement and planning tool that enables an organization to identify and measure the human capital factors that affect organizational performance.

This is a "balanced scorecard-type" model in that it proposes a link between business results and underlying processes and capabilities.

The article:
http://www.accenture.com/NR/rdonlyres/4609EF3D-17B2-4555-86F1-736B6CCAEF66/0/summary_hp.pdf

Balanced Scorecard Collaborative

The most comprehensive source of education and information relating to Balanced Scorecard can be found at the Balanced Scorecard Collaborative website: www.bscol.com

Article: "Managing the Development of Human Capital

I recently read an excellent article:

"Managing the Development of Human Capital" by David P. Norton

The article provides a great framework for aligning the HR Organization to the Enterprise Strategy - providing a Human Capital Development Program as the result. The article provides good example, and gives a structured methodology for developing a Balanced Scorecard for the HR Organization.

I was not able to find a link to this specific article on the web, but notice that it can be found in a collection of 6 articles named "Human Capital, A BSR Reader" published by Harvard Business School Publishing:
http://harvardbusinessonline.hbsp.harvard.edu/b02/en/common/item_detail.jhtml?id=3442&referral=1043

How can the corporate organization create synergies across business units?

I recently read a good article on corporate strategy:
"The Corporate Scorecard: Making the Whole Greater Than the Sum of the Parts" by David P. Norton.

The article provides a few good examples and case studies relating to different corporate strategies in multi-business-unit organizations. It discusses how the corporation strategy needs to create synergies between it's business units and support units.

The article can be purchased at:

https://www.bscol.com/bsc_online/resource/bsr/index.cfm?id=45B1F123-B7B0-419F-84B3989B42B7756E