An excellent white paper by Deloitte provides an overview of the trends in HR transformation over the last decade (1st Generation HR Transformation) and looking forward to the next years and new challenges (2nd Generation HR Transformation).
Excerpts:
First Generation HR Transformation delivered many structural and operational breakthroughs that can provide a foundation for helping to improve efficiency, service quality, consistency, and costs.
First Generation HR Transformation produced a delivery model for HR services that can serve as a strong foundation for Next Generation HR transformation.
Next Generation HR Transformation will be much more business focused — building the HR solutions and capabilities needed to help the company in its efforts to achieve its most critical goals.
In the end, HR’s contribution to the company will not be measured by its administrative efficiency, but by how well it enables the business strategy and optimises workforce performance. That’s what the Next Generation of HR Transformation is all about.
http://www.deloitte.com/dtt/cda/doc/content/us_consulting_hc_globalhrtransformation_whitepaper_020806.pdf
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